Legal
Privacy Policy
Last Updated: January 23, 2026. Your privacy is paramount to us at Once & Again. This policy outlines how we handle your personal information with the same care we apply to our bespoke furnishings.
1. Information Collection
We collect information that you provide directly to us when you book a consultation, subscribe to our newsletter, or visit our Atelier. This may include:
- Contact details (Name, email, phone number)
- Property details for design consultations
- Preferences in textiles, materials, and styles
2. Use of Information
Your data allows us to provide a personalized experience. We use it to manage your appointments, communicate about your bespoke projects, and share exclusive lookbooks from our latest collections. We never sell your data to third parties.
3. Data Security
Just as we ensure the structural integrity of our furniture, we protect your digital information using industry-standard encryption and secure servers. Access is strictly limited to personnel required to fulfill your requests.
4. Cookies & Analytics
Our website uses cookies to enhance browsing performance and understand how visitors interact with our digital gallery. You can manage your cookie preferences through your browser settings at any time.
For questions regarding this policy, please contact us at hello@onceandagain.in